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NCard Office

My NCard is the Only Card I Need at UNL

What to do if your NCard is ever lost or stolen

1. Contact the NCard Office immediately, either in person or by phoning 402-472-7331. Leave a message (containing your name and NUID number) on the voicemail system if calling after hours.

Or,

2. If you have previously set up an NCard Online Account go to login to NCard Account Services and follow the instructions to flag your card as lost (or found).

You are reponsible for protecting your NCard against theft or misuse. Promptly reporting the card missing will protect you from improper charges to your account and other misuse of the NCard. You may be responsible for transactions made with your card until loss or theft is reported to the NCard Office.

Replacement of Lost or Stolen Card

NCard Replacement Fee Guidelines

  • Lost Cards - $20.00
  • Stolen cards without proof of loss - $20.00
  • Stolen cards or cards destroyed in a catastrophic event (i.e. vehicular accident, fire, flood, tornado, etc.) with proof of loss such as police report or insurance claim form - $7.00
  • Valid damaged cards less than 4 years from issue date - $7.00
  • Valid damaged cards 4 years or greater from issue date - no fee
  • Valid non-functioning cards - no fee

Once an NCard has been replaced, a previously issued NCard cannot be reactivated.


References:

NCard Policies
Reporting the NCard Lost or Stolen
NCard Replacement

Location

NCard Office/
City Union Copy Center

Room 121, Main Level NE Union
14th & R Street
Lincoln, NE 68588-0459

Phone: 402-472-7331
Fax: 402-472-8282
Julie Yardley, Manager

NCard Campus Account Program
1700 Y Street
Lincoln, NE 68588-0467

Sue Ostrander
  Project Coordinator
  Phone: 402-472-7339
Jaime Long
  Phone: 402-472-7801

Office Hours

Regular Hours
Monday-Friday 8 am to 6 pm

Summer Hours
Monday-Friday 8 am to 5 pm